Sunday, March 22, 2009

The Need of people

Effective Communication is the key skill to enhance personal & professional effectiveness and operational effectiveness of any organization. In view of the toughening competition, increased market expectations, complex skill profiles this skill set is a ‘Primary pre-requisite’ for organizational effectiveness. The cost of ineffective communication is lack of team cohesion, miscommunication, lack of quality, blot on reputation & image, lack of empathy, resource under utilization, and eventually employee turnover and lack of organizational growth.Conflict Resolution is a derivative yet a specialized skill of effective communication and ‘Conflict’ is the usual outcome of ineffective communication in any organizational set up. Value, belief, team, system, rule, power, identity, role conflicts thrive & make an organization unfit for growth, if timely resolution is not planned & executed. Many organizations have paid a heavy cost, and many continue to do so with out having professionally trained conflict revolvers, mediators and negotiators to undo the damage. Even large organizations undergo a ‘slow death process’ if conflict is rife & you can imagine the fate of medium & small enterprises.Resolving conflicts timely through a professional process and skill sets, is the key success component for a healthy & synergistic work environment for growing organizations.

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